Conversation I had earlier today that made me a little angry.....seriously people
Me: Hi! I would like a Venti, non fat, half toffee nut, half vanilla caramel macciato. Could you please stir it before the drizzle and double cup it? Thanks. Oh, and could I get a little extra drizzle? You rock.
Her: For sure! Anything else?
Me: Well, if you could please put the shots in as soon as possible because I really hate bitter coffee (shots of expresso are actually considered "dropped" if they sit for more than 10 seconds before hittting milk. That is what makes coffee bitter)
Her: Oh definately. I understand. Don't you hate it when people do that?
I pay, I walk to the other side of the counter and proceed in watching her make my not that impossible drink.
Step One: Start shots
Step Two: Start milk
Step Three: Add syrup to cup, but do only half the syrup asked for
Me: Um, excuse me, I think you forgot the toffee nut
Her: Oh. It doesn't come with this drink.
Me: But I asked for half and half.
Her: Well. It is not what the cup says.
Shots have now sat for about 1.5 minutes.
Me: Could I please have new shots? Those are dropped and black.
Her: No, they are fine.
Me: Um, they are black. That makes it bitter. Could I please have new ones? (getting a little impatient)
I then realize that she is making two drinks instead of one double cupped one.
Me: Oh! That was supposed to just be one drink double cupped.
Her: No, it is two different drinks.
Me: No, really. I only ordered one.
She then proceeds to completely ignore me as she pours in nasty ass shots, doesn't stir it, puts in too much foam so when she puts the 1 cup of caramel drizzle on top it just pours down the sides and makes a huge mess.
I ask her to hand me a spoon to scoop off the top so I can get a lid on. She says I just have to squish it on. The foam will shrink! So I do just that and make an incredibly huge mess all over her counter. I then dump out part of the drink on her counter so that the lid will fit on.
I take a drink.
It tastes like ass. Not Heidi Klum ass? but Rita McNeil ass. Suprise suprise.
I walk around to the front counter.
Tell them the girl sucks.
Demand my money back.
They hand me a coupon for a free drink with my money and ask what happened to make my "experience not the greatest"
Hmmmmm.......rage is flowing.....have strept throat.....just wanted a coffee because I got no sleep last nigh....trying to not kill someone......
Me: "Well, the girl didn't do as I asked, made too many drinks, blatantly ignored me, was rude and at this point I am ready to scream really freakin loud in here to make other people know how dumb you are, but as a business owner myself I understand that that is not cool. So I will take me and my coupon out of here, tell everyone how much this whole experience sucked and not come back ever. Thanks for making my day. Have a good one."
And I storm out.
Seriously people. This is not rocket science. Can you seriously not just make a drink?
I WANT MY BARRISTA BACK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Screw this. I am moving back.
3 comments:
WEird! What's the big deal! Just listen to the customer, she's right there! And WHY couldn't she get you new shots!? Maybe you can move your old Barista in with you! :)
Love you praying you get better!
Sorry you didn't get your drink right. Try not to be *too* much of a diva though, hmm? ;)
Total Diva!!! Am I not allowed to be for $5+ per drink? It didn't help that my whole week has been this way and I am sick ;)
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